Tag: Client Service
How AI-Native CRM Can Help Financial Advisors Serve Clients Better with Thomas Clawson (Ep. 14)

How AI-Native CRM Can Help Financial Advisors Serve Clients Better with Thomas Clawson (Ep. 14)

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Financial advisors want to give every client thoughtful, personal attention, but outdated systems often consume the time needed to provide it.

What could change when your CRM starts helping you recognize needs, complete routine work, and stay connected?

In this episode, James Knapp speaks with Thomas Clawson, Co-Founder of Slant CRM, about building an AI-native client relationship management platform for financial advisors. Thomas explains how advisor feedback shaped Slant, why useful AI needs access to the system of record, and how automation can reduce repetitive back-office work. They also examine data protection, document generation, annual review tracking, money movement, and the human relationships that remain at the center of financial advice.

Thomas discusses:

  • Why AI becomes more useful when client data, documents, tasks, and team workflows are connected in one place
  • How advisor feedback helped Slant address annual reviews, compliance tasks, money movement, and onboarding
  • Where automation may complete much of a multi-step process while keeping the advisor involved in key decisions
  • How job changes, family events, and client records can create timely opportunities for thoughtful advisor outreach
  • Why technology should give advisors more time to provide attentive service and build lasting client relationships
  • And more!

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Connect with Thomas Clawson:

About Our Guest:

Thomas Clawson is the Co-Founder of Slant CRM, an AI-native client relationship management platform built specifically for financial advisors. Before launching Slant, he worked at high-growth technology companies including Podium and Whatnot, where he gained experience building products that scale around customer needs. Guided by a philosophy of listening closely to users, Thomas focuses on creating technology that reduces administrative work, strengthens client relationships, and helps advisors spend more time delivering meaningful advice. His work centers on combining artificial intelligence with practical workflows that improve the everyday experience of financial advisory firms.

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Building a Client-First Practice in the RIA Space with Haris Kopic (Ep. 7)

Building a Client-First Practice in the RIA Space with Haris Kopic (Ep. 7)

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Choosing the right business model can shape your entire career as a financial advisor. But what drives someone to leave commissions behind and embrace independence?

In this episode, James Knapp sits down with Haris Kopic, CFP®, who recently joined Boyum Wealth Architects after 16 years in the industry. Haris shares his journey from graduating during the 2008 financial crisis to finding his footing in the RIA space, driven by a desire for client-centric service and fiduciary responsibility. Together, they explore memorable client experiences, the importance of curiosity in financial planning, and how going above and beyond creates lasting trust.

Haris discusses:

  • His transition from commission-based sales to the independent RIA model and why fiduciary duty matters
  • A creative airport solution that saved a client $10,000 annually on life insurance premiums
  • Common mistakes advisors miss, from outdated policies to overlooked tax strategies
  • How curiosity and problem-solving define the best client relationships
  • Advice for new advisors and those looking to specialize and find their niche
  • And more!

Connect with us!

Connect with Haris Kopic:

About Our Guest:

Haris Kopic, CFP®, is a Wealth Architect at Boyum Wealth Architects with 16 years of experience in the industry. After graduating from Iowa State University in 2008, Haris navigated the challenges of the financial crisis before finding his way to the RIA space in 2011. His approach to financial planning is rooted in curiosity, teamwork, problem-solving, and a commitment to fiduciary responsibility. Haris specializes in helping clients navigate complex financial decisions by understanding their motivations, values, and long-term goals, while delivering the kind of white glove service that builds lasting trust.

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